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  • PPM Studio encourages you to understand more about us and our offerings while you are evaluating or want to know more about us.

     

    FREE Product Demo:
    PPM Studio facilitates organizations to know more about our product functionalities and offerings through a FREE product demo. Please register for a FREE demo, and assist us in understanding your key interest areas thereby to make the demo more productive.

     

    Product Evaluation:PPM Studio encourages a FREE evaluation for a period of 15 days, during which PPM Studio team can assist the evaluating team with a free product demo.

     

    Proof Of Concept (POC):PPM Studio extends its support from evaluation to a more tailored and focused POC for a period of 2 months. This will include a 10 hours support pack, including requirement gathering, focused product demo and on-boarding support for the evaluating team.

     

    Response to RFI/RFQ/RFP:PPM Studio welcomes RFI/RFQ/RFP from organizations who would like to know about our offerings in detailed and structured way. Please feel free to write to us at ppmsales@semanticspace.com


  • PPM Studio Implementation Services delivers the expertise required to achieve success from the get-go. We install, set up, and provide post-implementation service to ensure optimum stability and performance.


    Deployment and Architecture

 

  • End users training to facilitate proper usage of the software helps bring out the best value for your dollar spend. PPM Studio formulates cost effective training plans and user help documents to use the software with more confidence and ease.

    • Class room training with hands on work shop
    • E-learning Media
    • Feedback forms

 

  • PPM Studio facilitates it’s clients with proper on-boarding support ensuring a smooth transition of users to PPM Studio. It involves

    • Usage related support
    • First level queries to users

 

  • PPM Studio integrates with legacy systems providing a single window view to the user. Some of our integrations include,

    • Microsoft: MS Share Point, MS Office, MS Project ,MS Outlook, MS-GP(ERP)
    • Development Tools: Team Foundation Server, Visual Source Safe, SVN
    • SAP: SAP Transport Manager
    • QA Tools: QTP, Test Director, Quality Centre

 

    • PPM Studio offers Program, Project & Process consulting during evaluation and also post-implementation. PPM Studio along with its strategic partners strives to contribute to the P3M community with process consulting and training services.
    • PPM Studio believes in assisting our customers achieve their business continuity through improved process performance. We offer PPPM consulting, training and support services directly and through our strategic partners, all designed to help you realize the full benefits of managing and automating your processes with our products.

 

  • Technical support team is based out in India and team currently works to:

    • Handle customer queries on technical products and applications
    • Troubleshoot and resolve problems through remote assistance

    Type of support:

    • Telephone: By default telephone support is available during 0930 hrs to 1830 hrs (IST). However we have special package for 24X7 telephone support.
    • Email: All technical queries post-implementation will be handled with default SLA as during same working day.